favorite this postCustomer service (Onboarding Consultant) – FazWaz Dubai Market (Asoke area)hide this posting
compensation: Salary plus bonus employment type: full-time
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FazWaz is redefining real estate in the consumer's favor. We combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. At FazWaz, you'll have the tools and support you need to thrive in a dynamic, tech-savvy environment where you can grow your career. And unlike other brokerages, we offer all full-time employees the same top-tier benefits. If you're passionate about delighting customers and transforming the real estate industry, join us.
As a FazWaz Onboarding Consultant. you'll support a team of FazWaz business by assisting with all aspects of the home listing ranging from new project developments, resale properties across sales and rentals covering the Dubai and UAE markets.
● Assist with all onboarding activities related to property owner request
● Use your market knowledge and our custom-designed tools to keep sellers informed about pre-listing activities related to their home sale
● Answer clients' questions and be their guide through the listing process onto FazWaz
● Retrieve property details and update any missing information into the FazWaz site
● Coordinate introductions to sales agents for property inspections or discussions
● Established and connect with real estate developers, homeowners and management companies to onboard their properties to be serviced by FazWaz network of agents.
● Standard business hours Monday-Friday for this in-office position.
Skills & Experience
● Previous customer service experience
● Cool and calm demeanor when communicating with agents and clients
● Strong sense of accountability for the customer experience
● Experience using email, phone, and customer relationship management tools to communicate with clients and other parties
● Good english reading, writing and speaking skills.
● This role is open to an foreigners or Thai - work permit is offered
● Attention to detail; nothing gets past you
● Must have strong ability to use Microsoft Excel
What We Offer
● Start-up and multinational environment
● Competitive salary
● Three weeks of paid vacation, paid maternity/paternity leave, sick leave, and flex days
● Inspiring culture with casual dress code, happy hours, and more
● New cool office environment in central Asoke, Bangkok
● 5 days work week
● Special Friday free lunch and Friday early finish work at 5 pm
● Work Visa & Work Permit
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers